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Ports and Logistics: ​Explore Customer Success Stories

Customer
Port of Tanjung Pelepas Sdn Bhd 
Industry
Port Terminals
Organization Size
Enterprise (1001-5000 employees)
Country
Malaysia

Optimizing Database Servers for Smooth Operations

The Port of Tanjung Pelepas is one of the busiest ports in Malaysia, serving as a vital gateway for global trade. With an increasing volume of data, the port faced challenges in effectively managing and optimizing their database workload. Traditional methods of monitoring and maintaining their database servers proved to be inefficient and limited in providing proactive solutions. However, with the implementation of AI-DBA, the port experienced a significant transformation in their database administration processes. In this case study, we will explore how AI-DBA helped the Port of Tanjung Pelepas achieve smooth and optimized operations. 

Challenge
Prior to adopting AI-DBA, the IT personnel at the Port of Tanjung Pelepas struggled to efficiently monitor and optimize their database workload. The lack of practical and proactive database maintenance solutions resulted in performance issues and maintenance delays. The team needed a solution that could automate routine tasks, detect potential issues in advance, and provide recommendations for optimizing their database infrastructure. 

Impact of AI-DBA
With the implementation of AI-DBA, the Port of Tanjung Pelepas experienced a range of benefits that transformed their database administration practices:

  • Intelligence Preventive Maintenance: AI-DBA enabled the port to proactively identify and address potential issues before they impacted operations. With intelligent monitoring, the system alerted the IT personnel to potential bottlenecks, ensuring that maintenance and optimization tasks were performed promptly.
  • Proactive Administration: AI-DBA empowered the IT team with real-time insights and recommendations for optimizing their database servers. The system constantly analyzed performance metrics and suggested improvements, allowing the team to make data-driven decisions to enhance efficiency.
  • Full Database Optimization: AI-DBA provided comprehensive tools and functionalities to optimize the port's database servers. From index tuning and query optimization to data compression and storage management

Testimonial
The AI-DBA has provided a fast and proven recommendations to ensure our biggest Navis N4 SQL Server database project go live without any major performance and maintenance issues.
Abdul Rashid Bastami, Head of Applications

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